We really appreciate customer’s support and trust in us since 1998.

 

To make sure security of new customer order, we suggest customer read the following carefully.

 

1. There’re more than 1000 kinds of products, not all of them have stock or goods available. General production 7-10days.

2. Our customer comes from everywhere from home and abroad. We don’t have branches, please contact us directly or the appointed distributer.

3. We delivery the goods upon receiving the whole payment. Delivery in HK and Macau by logistic companies or send to customer. Estimated shipping time is 1-2 days.

4. Please read about the below order process.

 

1. On-line:  MSN chinasz181@hotmail.com

2. E-mail :  grasssales@gmail.com

3. Tel :  86-755-26919616

4. There are many models in our show hall, welcome to selective purchasing.

1. Contract agreement, fax confirmation

2. Contract chop and sign by both parties.

3. Send to customer.

 

1. Sales notify customer upon receive deposit.

2. Start production

3. Quality controller ensure the product’s quality and delivery time.

4. Cashier send out a delivery notice, advise customer pay the balance in case of delay delivery.

 

1. Fax delivery notice or call us 86-755-26926422.

2. Sales follow up the receipt and condition of the goods.

3. If any quality damage, we attend to within the day receive related pictures or informations.

4. We follow up customers regularly about feedback. Welcome customer order again !

5. Solution to any shipping damage: Due to the long journey shipping, we still can’t avoid the unpredictable damage, even the package carefully and a reliable shipping company. Please don’t worry : First, please check if the quantity consisting with delivery advice. If any damage, please notify us ASAP, sending damaged pictures to sz181@163.com. We’ll deal with it promptly.